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Technical Support Consultant (Houston, TX) Ad id: 409134798515205 |  Views: 127

Price: Contact Us
Date listed: 6 years ago
Aspen Technology, Inc. is a global leader in process control, designand optimization software. Our Advanced Process Control (APC) softwarecontrols more than half of all plants around the world that use APCtechnology. We constantly drive innovation in our products to remainthe industry leading engineering technology company for the processindustries.We are seeking a Technical Support Consultant to join our industryleading APC team. The ideal candidate should have a solid understandingof chemical engineering principles and be able to learn new conceptsquickly. The candidate should be an innovative thinker, demonstratehigh initiative, have great communication skills and work to thehighest ethical standards.Aspen Technology, Inc. offers a thorough training program to developour technology leaders of tomorrow. Through classroom training,mentored hands-on work with varied Process Control projects andreal-world customer problem solving engineers can quickly gain richindustry experience. Aspen Technology, Inc. is looking for the rightcandidate to fill this important position. This is a long-term careerwith opportunity for growth and development in a cutting-edgeengineering technology company. Prior experience with Process Controlis preferred, but not required.- Assignments will be varied. Your time will be divided between solvingcustomer technical support problems with our APC software viatelephone/web, implementing APC projects, delivering high qualitytraining on our APC product line and other department projects asneeded.- Drive improvement in our APC software. Provide your own ideas andbring customer feedback to the R&D team to make our products better.- Serve as a technical expert and provide technical leadership inseveral specialized areas within our APC technical support team afterattaining sufficient experience.- Develop and maintain APC training course materials and curriculum toinclude newly released functionality and the latest trends in ProcessControl implementation methodology.- Author white paper solution articles for publication to the usercommunity through our support web knowledge base.- Bachelor's Chemical Engineering or related discipline required- 3 years of technical support experience is required- Prior experience with Process Control is a plus- Hands-on problem solving skills with a drive to deliver quality work- Excellent communication, interpersonal and customer relationshipskills- Travel to customer sites may be required. Travel is usually less than25% and may occasionally be international.Aspen Technology is an equal opportunity affirmative action employer.To apply for this position, please CLICKHERE Location: Houston, TX Compensation: salaryPrincipals only. Recruiters, please don't contact this job poster.Please do not contact job poster about other services, products or commercial interests.
 


 
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