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Sprint Wireless Hiring PT Service Techs: Port Arthur (Highway 365) Ad id: 2307138013368163 |  Views: 16

Price: Contact Us
Date listed: 6 years ago
OPPORTUNITIES WITH SPRINT WIRELESSSERVICE TECH JOB DESCRIPTIONConnectivity Source, a preferred retailer of Sprint, has managed to stay ahead of the curve. Connectivity Source prides itself on superior customer service and striving to constantly provide the best experience to our customers in our retail locations. Connectivity Source continues to grow beyond expectations and best industry standards. Connectivity Sources future looks bright, with over 37 stores and growing our continued expansion is a result of a strong foundation and our empowered employees. We present a place for GROWTH and OPPORTUNITY for those who are driven to succeed with our company!Responsibilities include but not limited to:• Must troubleshoot, diagnose, repair and process transactions for customers. Will require ASC certification.• Maximize customer experience by "solving the whole problem".• Create a positive and professional customer experience/atmosphere for the customer.• Greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries.• Talk to customers and assist them with their phone problems by repair, education or order of replacement device and looking for a potential new sell.• Meet service and repair goals and maintain high customer service scores.• Be efficient in diagnosing and repairing phones.• Complete accurate paperwork and transactions according to company policies and procedures.• Ensures that the ETICKETS process for service & repair is used on every customer interaction. • Perform inventory counts as needed.• Assist in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards.• Collaborates and works with the sales team to ensure cooperation within the store to provide the complete experience for the customer.• Receive and process payments. • Assist with all functions within a retail store in compliance with Connectivity Source policies and procedures.• Assist in other tasks, duties, or projects as assigned by management.JOB REQUIREMENTSQualified candidates must possess:• High School Diploma or equivalent.• Previous service and repair experience and outstanding customer service skills• Excellent organization, problem solving and interposal skills.• Energetic and positive attitude• Strong verbal communication skills. • Knowledge of wireless communication and computer skills• Technical knowledge and strong customer service skills a huge plus. • Professional appearance. • Bilingual in Spanish and English a plus• Availability in flexible scheduling, reliable transportationWhat you'll get: - A competitive base pay and commission structure - Product and Sales training designed to help you be successful - Health Insurance- Great advancement opportunitiesThis is an opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Don't miss out on this opportunity. Sprint is an equal opportunity employer. Apply today by visiting our website at connectivitysource.net.Please also send resumes toricky@connectivitysource.net Location: Highway 365 Compensation: Pay: $9.00/Hour + Commission for Sales! Average is $12.00 + Perks and Benefits! Principals only. Recruiters, please don't contact this job poster.Please do not contact job poster about other services, products or commercial interests.

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