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Web Support Consultant (College Station, TX 77845) Ad id: 2307137952223288 |  Views: 72

Price: Contact Us
Date listed: 5 years ago
Reynolds and Reynolds is one of the top providers of premium integrated computer solutions for automobile dealerships worldwide. In business since 1866, we continue to grow and provide cutting-edge solutions for all aspects of dealerships. As a Web Support Consultant, you will be responsible for answering phone calls and assisting customers with software-related issues. You will also be responsible for fully documenting and troubleshooting customer issues, while also providing timely answers along with follow-up. You will act as a liaison for customers in dealing with other departments and assisting with quality assurance testing of software. Other responsibilities will include participation in other assigned projects. Training: The training process includes various classes and on-the-job training. Successful applicants will receive hands-on experience working directly with senior-level representatives. Performance is evaluated on a regular basis to gauge progress and to assist in setting goals. Requirements: • Bachelor's degree is preferred • Basic PC skills • Knowledge of markup languages such as HTML is a plus • Any experience with Photoshop, Java, Cascading Style Sheets or programs such as Front Page and Dreamweaver is also a plus • Good communication and multi-tasking skills • Ability to learn quickly • Work well under pressure • Desire to work in team environment Benefits: We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: • Medical, dental, vision, and life insurance • 401(k) -- 100% matching up to 6% of compensation • Paid vacation and sick days • Eight paid holidays • Professional development and training through our internal training department • Promotion from within • Free on-site fitness center with a cardiovascular fitness area, weight room, locker and shower facilities. • Company sports leagues including softball, volleyball, soccer, and many more • World-class cafeteria with a variety of daily options and specials • Company-sponsored events including the Family Picnic, Company Cook-Off, and a number of charitable activities. • Credit union membership • Referral bonuses • Associate discounts for cell phones, cars, computers, entertainment, and much more Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. To apply, please submit your resume to Careers@reyrey.com. Location: College Station, TX 77845 Compensation: Competitive SalaryPrincipals only. Recruiters, please don't contact this job poster.Please do not contact job poster about other services, products or commercial interests.

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