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Coordinator Customer Service - Admitting Patient Registration Boerne PRN - South TX Radiology Imag Ad id: 203152012669575 |  Views: 3

Price: Contact Us
Date listed: 5 years ago
**Schedule:** * **Variable** * **Hours: Variable** **Location:** * **South Texas Radiology Imaging Centers, Boerne Imaging Center, Located: Methodist Boerne Medical Center, 134 Menger Springs, Suite 1110, Boerne, Texas 78006** **General Statement of Duties :** This position is responsible for ensuring both patients and physicians of an effective and professional means of registering for procedures at the facility level. Provides good communication by using proper telephone etiquette, and forwards information efficiently. Must accurately schedule Radiology procedures and will perform a range of secretarial and clerical duties. . **Essential Job Functions :** 1. Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries; and ensures availability of treatment information by updating and retrieving patient records. 2. Optimizes patients' satisfaction, referring physician satisfaction, and RIS modality resource (eg ImageCast) utilization by scheduling appointments appropriately in person or by telephone; and comforts patients and their family by anticipating anxieties; answering patients' questions; maintaining the reception area patient focused. 3. Coordinate patient flow throughout facility and maintains awareness of schedule to minimize delays. Updates the designated Air Traffic Control (ATC) person on a regular basis. Maintains communication with scheduling staff throughout the day regarding schedule changes and time status; annotates all scheduling changes appropriately in the patient's history notes. * 4. Maintains patient accounts by obtaining, recording, and updating personal demographics and financial information, including but not limited to waivers, ABN's, financial responsibility forms; and notes all paperwork with appropriate instructions from MD preferences. Accurately follows collection policies and processes. 5. Protects patients' rights by maintaining confidentiality of personal and financial information. 6. Processes films/copy requests as needed and assists in the printing process; obtains outside previous films as needed and defined by STRIC policy. **Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics :** 1. **Education: **High School Diploma or GED. 2. **Experience:** Employee completes initial and ongoing training and competencies as defined by facility which are specific to the needs of the patient population served 3. **Preferred:** RIS, Radiology Medical Records Training desired but not required. **Minimum License, Certificates, or Registrations Required**:** N/A** 1. Required: Must type a minimum of 30 Net Words Per Minute (NWPM). Must be certified by taking Texas Workforce Commission Typing test and providing certificate. **Reporting Relationships :** Supervised By: Director Facility Operations Supervision Of: **_ _** **Job Description Appendix A:** **Physical Requirements** **Environmental and Physical Demands/Hazardous Conditions :** *WORKING CONDITIONS* ( X ) INSIDE: Spends approximately __40__ hours or more per week inside. ( ) OUTSIDE: Spend approximately __ hours per week outside (driving/running work related errands). ( ) BOTH: The activities occur inside and outside in approximately equal amounts. WORK POSITIONS: (defined in 5% increments of work time): Sitting _ %_ . Standing _ %_ . Walking _ %_ = 100% * * **_LIFTING/CARRYING DEMANDS: _**Ability to lift, push and pull with assistance (mechanical or co-worker) the weight of an average patient/heaviest object specific to the department. ( ) SEDENTARY WORK: Lifting 10 lbs. maximum and occasional lifting and/or carrying articles. ( ) LIGHT WORK: Lifting 20 lbs. maximum with frequent lifting and/or carrying articles weighing up to 10 lbs. ( X ) MEDIUM WORK: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects Weighing up to 25 lbs. ( ) HEAVY WORK: Lifting 100 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 50 lbs. ( ) VERY HEAVY WORK: Lifting objects in excess of 100 lbs. with frequent lifting and/or carrying of objects weighing more than 50 lbs. *Schedule:* PRN/Per Diem *Req ID:* 08059-2322 *Work Location:* United States-Texas-San Antonio-South Texas Radiology Imaging Centers

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